How many clients do you have? Are you sure? I'd be willing to be that you have twice as many as you think, but only half of them are paying you!
That's a pretty outrageous statement, isn't it? And yet I believe that it's true. I even think that you might agree, once you hear my logic.
I happen to be an ADD Coach who specializes in working with students, primarily teens and young adults. Often, in the course of working with my client, I will have an occasion to speak to one or both parents. Sometimes I initiate the conversation, and sometimes they do. I may need to clarify something, help them solve a problem that's come up, or just offer some information. This usually takes place within the time frame we've established as working time for their child, although sometimes I get an unexpected call or email. I rarely feel as though I am taking time away from my real client, nor do I feel taken advantage of. The fact remains, though, that for all intents and purposes, I am working with more than one person.
"Well", you may say, "that doesn't apply to me. I don't work with children; my clients are adults, or I work in the corporate environment." I beg to differ. No matter how alone any of us feels in this world, we are all attached to others. As John Donne so eloquently stated, "No man is an island...".
How many times in the course of a session have you had a client say, "My husband wants to know..." or "My boss thinks..."? Your answers to these questions are being carried back to their source just as surely as the question was conveyed to you. Those "invisible clients" exist in your sessions as my client's parents do in mine, although admittedly, yours probably take less time.
What's my point in bringing this up? Am I upset? Thinking of charging extra for those behind the scenes? No, none of the above. Just an observation, mostly. We work with more people (and touch more lives) than we think.
Brenda Nicholson
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